** ALL CLAIMS MUST BE MADE WITHIN 30 DAYS OF SHIPPING** If you are not satisfied with any stock item in our inventory, you may return it within 30 DAYS from the date it was shipped. Please return the merchandise in the original packaging, including a letter or note indicating the invoice number, invoice date, reason for return and a daytime phone number. Credit or refunds will be issued LESS the original / handling charges.
ALL ITEMS BEING RETURNED MUST BE SHIPPED PREPAID. NO CREDIT/REFUND WILL BE ISSUED FOR RETURN SHIPPING. We regret we cannot allow returns or offer credit / refunds on custom or personalized items unless it is our mistake. We will make every effort to correct any problems related to them. Stock items being returned after 30 DAYS are subject to a 15% restocking charge.
ALL RETURNS ARE SUBJECT TO OUR INSPECTION. If you are wanting to return a Bulova Cravelle watch, please direct this to the manufacturer in the owner's manual provided with your watch. If you are shipping a pricey item you may want to consider using a tractable shipping number and purchase insurance. We don't guaranteed that we will receive your returned item. There are certain situations where only a partial refund is granted. This applies to items not being returned in their original packaging, are damaged or missing parts for any reason not due to our error. All items are inspected before we ship them. This also applies to any item returned after 30 days from purchase. To return your product, you should mail your item to: P.O. Box 2028 Garner, NC 27529.